FAQs

Prime Heating and Cooling LLC

  • What is the average lifespan of an HVAC system?

    With proper maintenance, an HVAC system typically lasts between 10 to 15 years. Regular upkeep is crucial for maximizing its longevity and efficiency.
  • How often should I have my HVAC system serviced?

    It's recommended to have your HVAC system serviced at least once annually. If you use both heating and cooling, consider servicing twice a year: in autumn for heating and spring for cooling.
  • How do I know if my HVAC system needs repairs or a replacement?

    To accurately determine whether your system requires repairs or replacement, a professional inspection is necessary. Our technicians will assess your system on-site. If repairs aren't feasible, we waive the diagnostic fee.
  • How often should I change my filter?

    For 1-inch thick filters, replacement is advised every 3 months. If your filter is 4 inches thick, we suggest changing it every 6 months to maintain optimal system performance.
  • How long will my HVAC system last?

    With proper care, your HVAC system should function effectively for 15-20 years. Regular maintenance, including cleaning and maintaining appropriate refrigerant levels, is essential for longevity.
  • How often should I do maintenance on my HVAC system?

    Manufacturers generally recommend annual maintenance for HVAC systems. This regular upkeep helps ensure optimal performance and extends the system's lifespan.
  • If I install an outdoor unit, do I need to also replace my indoor unit?

    Replacing your indoor unit may not be necessary when installing a new outdoor unit. If your current indoor unit is functioning well and matches the efficiency of the new outdoor unit, it can often be retained.
  • Should I cover my outdoor unit in the fall and winter?

    Generally, covering your outdoor unit isn't necessary as it's designed to withstand various weather conditions. Annual maintenance will address any debris accumulation. If you choose to cover it, ensure you disconnect the unit from the outdoor breaker to prevent accidental use while covered.
  • What causes AC units to freeze up?

    AC units can freeze due to several factors: restricted airflow from dirty filters, low refrigerant levels, excessively low thermostat settings, faulty expansion valves, dirty evaporator coils, blower fan issues, or clogged condensate drain lines. Regular maintenance can help prevent these problems. For persistent freezing issues, professional diagnosis is recommended.
  • Why are my ducts making a popping sound when the furnace starts or stops?

    Popping sounds in your ducts when the furnace activates or deactivates often indicate a clogged air filter that needs replacement. Alternatively, it may be due to an excessive number of closed air vents in your home.